Returns & Exchanges
At CAVA Athleisure Pvt Ltd, we want you to love your fit, which is why we offer a hassle-free 15-day return and exchange policy on all unworn items with original tags. Whether it is a sizing issue or a change of heart, we are committed to ensuring your complete satisfaction with every purchase.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the apparel is in its original condition, unwashed and with all CAVA branding tags attached, then pack it securely in the original packaging.
- 3.Reverse Pickup
Our courier partner will arrive at your doorstep within 24-48 hours of your request to collect the package at no additional cost to you.
- 4.Refund or Replacement
Once our warehouse team verifies the returned items, we will process your full refund to the original payment method or dispatch your new exchange size within 5 business days.